CounterPoint SQL from Radiant Systems is a complete retail management solution that gives you the power to control every aspect of your business, including point of sale, inventory, customer records, purchasing, sales history, and more.


  • Microsoft SQL Server® database
  • Multiple menu styles
  • Configurable toolbars
  • Keyword LookUps
  • User‐definable filters
  • “Zoom” windows for more details
  • Spreadsheet‐style data views
  • Integrated message center for internal e‐mail
  • Extensive report library
  • Timecards with automated clock‐in/clock‐out
  • Multiple layers of security
  • Extensive configuration and customization tools
  • Multiple companies, stores, and workgroups
  • Wide Area Network (WAN) support
  • Unlimited database size

Point of Sale – Sales are the lifeblood of your company. You need them to flow quickly and easily. CounterPoint SQL includes powerful and intuitive Point of Sale features that allow your clerks to focus on ringing up sales and helping your customers.

Inventory Management – If sales are the lifeblood of your business, your inventory is its backbone. You need to be able to manage your inventory effectively in order to maintain optimum inventory levels, control your costs, minimize stockouts, and maximize your profitability.

  • Track inventory quantities and transactions
  • Allocate inventory across locations
  • Price items appropriately
  • Bundle items effectively
  • Encourage upselling and add‐ons
  • Determine which items are “hot” or “cold”
  • Increase your return on investment (ROI)
  • Analyze seasonal trends
  • Improve turn rates

Customer Management – Without customers, you wouldn’t have any sales. You need to serve them well to keep them coming back to your store. And effective customer service begins with customer knowledge. Keep track of:

  • Customer Records
  • Shipping Addresses
  • Taxes
  • Sales Reps
  • Preferred Payment Methods
  • Loyalty Programs

Purchasing – Purchasing and receiving go hand in hand with inventory management. To get the most out of your inventory investment, your purchases need to be timely, cost‐effective, and designed to ensure that you have enough inventory to meet demand, while avoiding overstock or stockouts.

  • Purchasing advice based on min/max levels
  • Purchasing advice based on replenishment
  • Purchasing advice based on days of supply
  • Receivings (with or without a PO)
  • Automatically generate POs
  • Purchasing adjustments
  • Returns to vendor
  • Customer‐specific purchasing
  • Forecast‐driven replenishment
  • Margin‐driven pricing
  • Miscellaneous charges
  • Export POs for transmission to vendors
  • Interface to Accounts Payable software
  • Multi‐location purchasing
  • Allocated purchase orders
  • Primary vendor & unlimited alternate vendors

Sales History – Tracking and analyzing your sales history is a critical part of managing your business. You need to learn from the past in order to plan for the future. CounterPoint includes powerful Sales History reports and tools that let you make sense of where you’ve been, so you can plan where you’re going.

  • Ticket history view
  • Ticket history report
  • Dashboard
  • MarketBasket
  • Sales history by item, customer, and sales rep
  • Sales analysis for user‐defined groupings
  • Sales History Profit report
  • Flash Sales report
  • Management history
  • Sales History by Item by Customer
  • Sales History by Customer by Item
  • Tax History report
  • Exceptions report
  • Commissions Due report
  • Sales Analysis by Group

Ecommerce – Opening an online store is easier than you think. Ecommerce capabilities are built into CounterPoint and are compatible with CPOnline, Radiant’s Web‐hosting and ecommerce service designed especially for CounterPoint merchants of all sizes.

Accounting – CounterPoint integrates seamlessly with a variety of third‐party accounting packages, allowing you to transfer information between CounterPoint and your General Ledger and Accounts Payable software.

Direct Interfaces

  • QuickBooks US 2003‐2011
  • QuickBooks Canada 2005‐2011
  • Sage BusinessWorks 2009 through 2011
  • BusinessWorks 5.0 through 8.0
  • Great Plains 7.5 through 10.0
  • MAS 90/200 v3.x and v4.x
  • Small Business Financials 8.0 through 10.0

Export Interfaces

  • ACCPAC 5.1 through 6.0
  • QuickBooks 2000‐2011
  • Microsoft Dynamics SL v6.5 and v7.0
  • Solomon IV 5.0 and 5.5
  • MIP Fund Accounting v5.1 or later
  • The Financial Edge
  • Passport Business Solutions v11
  • Peachtree 2005 through 2012Payment Processing – Processing payment transactions is a crtical part of your business. CounterPoint’s integrated payment authorization and settlement features make processing those transactions quick and secure, reducing your risk, along with your checkout times.
  • PCI DSS compliance
  • Credit card authorization and settlement
  • Check authorization (Certegy and TeleCheck)
  • Debit card support
  • Canadian debit card support (Moneris Solutions)
  • Purchase card support (Level II)
  • Electronic Benefit Transfer (EBT) food stamps
  • Stored value cards (SVCs)
  • Address verification services (AVS/AAV)
  • Card identification services (CVV2/CVC2/CID)
  • Retail, MOTO, and Ecommerce merchant support
  • CPGateway support for 2‐second credit card processing over the Internet
  • American Express CAPN compliance
  • Direct authorization of AmEx transactions
  • Dial‐up processing
  • MSR and MICR support
  • Electronic signature capture